Privacy Policy
1. Introduction
At Build Des Moines, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://builddm.com), request a quote, or communicate with us by phone, email, or SMS.
By using our services, you agree to the terms described in this Privacy Policy.
2. Information We Collect
We collect information you voluntarily provide, including:
Contact details: name, phone number, email, and address
Project information: service type, property details, and other notes you provide in your quote or service request
SMS data: opt-in confirmations, message delivery records, and responses
Website usage data: IP address, browser type, and interactions with our site
We do not sell or rent your personal data to any third parties.
3. How We Use Your Information
We use your information to:
Schedule and manage service appointments
Send transactional messages such as reminders, updates, and confirmations
Respond to quote or estimate requests
Communicate about completed services and collect feedback
Improve our website and services
Comply with legal obligations
4. SMS Messaging Policy
By providing your phone number and opting in, you consent to receive SMS messages from Build Des Moines related to your account or services you have requested.
Message types may include:
Appointment confirmations and reminders
Service or project updates
Customer satisfaction requests
Estimate follow-ups
Message frequency: Varies based on your interaction.
Message & Data rates: Standard carrier rates may apply.
Opt-out: Reply STOP to unsubscribe at any time.
Help: Reply HELP or contact [email protected] for assistance.
Consent to receive SMS messages is not a condition of purchase.
5. Data Security
We implement appropriate administrative, physical, and technical safeguards to protect your data from unauthorized access or misuse. While we take every precaution, no online transmission is 100% secure, so we encourage you to use discretion when sharing information.
6. Cookies and Analytics
Our website may use cookies to improve user experience, track engagement, and analyze traffic. You can disable cookies in your browser settings, though some features may not function properly.
7. Data Sharing
We only share limited information with:
Service providers that help us operate our business (e.g., hosting, SMS, scheduling)
Regulatory or legal authorities if required by law
We do not share or sell your data to advertisers or unrelated third parties.
8. Your Rights
You may request to:
Access, correct, or delete your personal data
Opt out of SMS or email communications
Ask questions about how we handle your information
Please contact us at [email protected] or (515) 999-0747 for any requests.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on our website with a revised effective date.
10. Contact Us
Build Des Moines, LLC
📍 Des Moines, Iowa, USA
📧 [email protected]
📞 (515) 999-0747
Des Moines remodels done right—bathrooms, garages, decks. Building better homes in DM!
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Quick Contact
Warren County, IA · Dallas County, IA · Polk County, IA · Des Moines, IA
+1 515-800-9002
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